The fine print

Photo Guidelines

The better the photo, the better the portrait. Here's how to pick a winner.

✅ Send a photo that is

  • Clear and in focus — no blur or heavy filters
  • Front- or side-facing, with both eyes visible
  • Well-lit — natural light near a window beats flash
  • Close enough to see your pet's face and markings
  • Just your pet in frame (one pet per portrait, unless you ordered more)

⚠️ Try to avoid

  • Dark, backlit, or low-light shots
  • Motion blur or far-away photos
  • Heavy filters or screenshots of screenshots
  • Sunglasses, costumes, or anything covering the face

Not sure if your photo will work? Send it anyway. A real person reviews every photo, and if we need a clearer one we'll tell you before we start. We never guess.

Multiple pets

Doing a 2- or 3-pet portrait? Send one clear photo of each pet — they don't need to be in the same picture. We'll bring the royal family together.

Create My Portrait →