How It Works
Everything here explains shipping, returns, and support clearly so you can order with confidence.
Need context before ordering? Use the guide below, then jump straight back into the product that fits best.
Upload one photo, approve the proof, and we only print once you love it. Here is the whole process in one place.
1. Send one photo
A clear, front-facing shot of your pet. Phone photos are perfect - if we need a better one, we will tell you before we start.
2. We craft your portrait
We reimagine your pet in your chosen style with AI, from realistic to fine-art, then a real human reviews the likeness, markings, and expression.
3. Approve and we ship
You see a digital preview first. Love it? We print on premium stock and ship it ready to enjoy. Free revisions until you are thrilled.
How long it takes
Most buyers receive their proof in 24 to 48 hours. After approval, production and dispatch usually take another 3 to 5 business days.
Taking a good photo
Send your best one. If we need a clearer photo, we will tell you before we start. We never guess.
Read the full photo guidelines.
If you do not love it
You get free revisions until the likeness feels right, and if we still cannot make it right, the Love-It Guarantee means you are refunded.